Troubleshooting Network Connection
William
Last Update 4 tahun yang lalu
1. Have Manager go into the office and locate the router.
a. Router labeled as “Cradle point” and is mounted on the wall
2. Have the Manager unplug the yellow cable on both ends and wait 15 seconds before plugging it back in
a. On the router end, make sure that the cable is plugged into one of the 4 numbered ports
3. Have the Manager unplug the power cable and wait 30 seconds and plug it back in.
a. Normally takes about 5 minutes to see if it worked properly
4. If none of the steps work, we will send a technician to troubleshoot the network connection